Legal
Privacy Policy
Last updated: June 11, 2026
This Privacy Policy explains how Nextia Intelligence collects, uses, and protects personal information when clients and prospects contact us through our website, email, WhatsApp Business, Meta API-connected communication channels, and related CRM workflows.
Overview
Nextia Intelligence is a small Canadian business providing AI roadmap advisory, interview preparation, and related professional services. We use personal information to communicate with clients and prospective clients, manage service inquiries, schedule appointments, provide services, and maintain appropriate business records.
Information we may collect
Depending on how you contact or work with us, Nextia may collect your name, email address, phone number, WhatsApp messages, service inquiries, appointment details, and communication history. We may also collect limited payment, billing, or business information when needed to deliver services or maintain records.
How we use information
We use personal information to respond to inquiries, provide services, manage client relationships, send service updates, coordinate appointments, follow up on active conversations, and improve our operations. Communication history may help us provide more relevant and consistent support over time.
Sharing and service providers
Nextia does not sell personal information. We may process information using trusted service providers that support our business operations, such as Meta/WhatsApp, cloud hosting, email, scheduling, CRM, analytics, and payment tools. These providers may process information only as needed to provide their services to us or to comply with applicable legal requirements.
Retention and protection
We keep personal information only for as long as reasonably needed for client communication, service delivery, business records, dispute resolution, legal compliance, and operational purposes. We use reasonable administrative and technical safeguards, but no online communication or storage method can be guaranteed to be completely secure.
Your choices
You may ask us to update, correct, or delete applicable personal information by contacting us. Some records may need to be retained where required by law, accounting obligations, fraud prevention, dispute resolution, or legitimate business needs.
Contact
For privacy questions, contact Nextia at contact@nextia-ai.com.